Insights | UCaaS

Posted by Shawn Boehme , Jun 02, 2026

Posted by Shawn Boehme , Jun 01, 2026

If you are comparing PanTerra vs Nextiva, you are probably not doing it because everything is going fine. Most IT leaders ...

Posted by Shawn Boehme , May 31, 2026

Most IT leaders do not search for 8x8 alternatives because everything is running smoothly. They search for a support delay, ...

Posted by Shawn Boehme , May 30, 2026

If you are comparing PanTerra vs Dialpad, you are looking at two platforms that share very little beyond the category name. ...

Posted by Shawn Boehme , May 25, 2026

If your business phone number is showing as “Spam Likely,” your phone number reputation has already been damaged. Customers ...

Posted by Shawn Boehme , May 19, 2026

Seasoned UC professional helping businesses across the U.S. and Canada streamline communications.

Posted by Shawn Boehme , May 13, 2026

The Conversation I Have Most Often Right Now Every couple of weeks, I sit down with an IT leader at a mid-market company who ...

Posted by Shawn Boehme , May 05, 2026

8x8 was once a Gartner Magic Quadrant Leader for Unified Communications — a position it held for ten consecutive years. In ...

Posted by Shawn Boehme , Apr 28, 2026

If you’re evaluating PanTerra Networks vs Zoom Phone, you’re comparing two very different companies. PanTerra is a ...

Posted by Shawn Boehme , Apr 24, 2026

RingCentral dominates the UCaaS business communications market by sheer size. With over 300 integrations, international ...

Posted by Shawn Boehme , Apr 15, 2026

If you're a small business searching for the best UCaaS business communications provider in 2026, the market has never been ...

Posted by Shawn Boehme , Nov 11, 2025

Remember the last time your phone system went down? If you're like the 130-employee company we recently helped, that ...

Posted by Shawn Boehme , Sep 17, 2025

I’ve seen what happens when customer communication breaks down. On the surface, everything looks fine: multiple apps, a CRM, ...

Posted by Shawn Boehme , Jun 24, 2025

AI answering services are everywhere now. But too often, they focus on features instead of what really matters: whether the ...

Posted by Shawn Boehme , May 22, 2025

Not long ago, we worked with a nonprofit that doubled its staff in just six months, but its phone system couldn’t keep up. ...

Blog Category // UCaaS