Shawn Boehme
Shawn Boehme is a seasoned professional with a wealth of experience in the Unified Communications space. As the Director of Sales for PanTerra Networks since March 2015, Shawn has played a pivotal role in empowering businesses across the U.S. and Canada to maximize their productivity and streamline costs through advanced cloud communication solutions. His unwavering commitment to delivering top-notch service and driving business growth through effective communication strategies has earned him the reputation of an expert in the field.
With a deep understanding of the challenges enterprises face in harnessing the full potential of their phone systems, Shawn is dedicated to uncovering each client's unique needs, pain points, and successful aspects of their existing communication infrastructure. This extensive industry experience, coupled with his specializations in phone and messaging platforms, PBX and call centers, contact centers, and unified communication, allows him to design tailor-made solutions that address specific challenges and expedite businesses towards success.
Shawn's unwavering dedication to providing unmatched value and a superior customer experience demonstrates his commitment to surpassing client expectations. He leverages his extensive knowledge and technical expertise to not only meet but exceed the unique demands of each client. When seeking advice or solutions in the Unified Communications space, businesses can trust Shawn's judgment and rely on his proven track record of driving growth and delivering exceptional outcomes.
Articles By Shawn Boehme
"We have agent assist deployed on 80% of calls." That is not ROI — it is utilization dressed up as an outcome.
A Number Worth Taking Apart $40,000 per day. That figure came out of a recent data session between PanTerra Networks and ...
If you're comparing PanTerra Networks and GoTo Connect, you're looking at two platforms that serve legitimately different ...
Dialpad is a genuinely innovative platform. Its real time call transcription, DialpadGPT coaching, and AI-powered features ...
$500K in AI. Twelve Months Later, the Board Wants Numbers. A VP of CX approves a contact center AI investment. The vendor ...
The two places mid-market teams lose the most time are inside meetings and inside customer conversations. Meetings run long, ...
This page is a curated reference for VoIP and UCaaS market data, robocall and spam statistics, STIR/SHAKEN adoption metrics, ...
Ooma Office is one of the most common starting points for small businesses moving off landlines. The pricing is genuinely ...
A cloud phone system that works well in an office will not automatically work well for a remote team. The distinction ...
The Question Every VP of Ops Asks Before Switching When a VP of Operations is evaluating a Teams calling integration, the IT ...
If your business phone number is showing as “Spam Likely,” “Scam Risk,” or “Potential Spam” on customer phones, every ...
The Answer Rate Problem Is Getting Worse — and Most Teams Are Blaming the Wrong Thing Cold call connect rates have dropped ...
If you are comparing PanTerra vs Nextiva, you are probably not doing it because everything is going fine. Most IT leaders ...
Most IT leaders do not search for 8x8 alternatives because everything is running smoothly. They search for a support delay, ...