Insights | Business Communication

Blog Category // Business Communication

Posted by Shawn Boehme, May 28, 2025

On a chilly Thursday night last spring, I got a message from a client just past midnight. He was placing an order online and ...

Posted by Shawn Boehme, Apr 25, 2025

The customer didn’t complain. They never yelled, never asked to “speak with a manager.” They just disappeared. No goodbye. ...

Posted by Shawn Boehme, Apr 24, 2025

When I first started consulting with small business owners, I met a bakery owner named Elisa. Her pastries were ...

Posted by Shawn Boehme, Apr 14, 2025

A few months ago, a small law firm I worked with was losing clients—not because of bad service, but because their front desk ...

Posted by Shawn Boehme, Mar 14, 2025

PBX phone systems have revolutionized business communication. These powerful tools offer many features that streamline ...

Posted by Shawn Boehme, Feb 13, 2025

What is UCaaS vs CCaaS? While both enhance communication, CCaaS specifically focuses on optimizing customer engagement ...

Posted by Shawn Boehme, Jan 17, 2025

Voice over Internet Protocol (VoIP) has revolutionized business communication. At PanTerra Networks, we've seen firsthand ...

Posted by Shawn Boehme, Nov 27, 2024

VoIP phone systems have transformed business communication, providing numerous advantages over traditional setups. At ...

Posted by Shawn Boehme, Nov 14, 2024

Crutchfield has always stood out for its commitment to delivering personalized service in the competitive electronics ...

Posted by Shawn Boehme, Nov 12, 2024

As more organizations seek efficient, cost-effective communication solutions, understanding the benefits of VoIP over PBX ...