First, let’s talk about conference calling. Remember when we were kids and playing telephone with a tin can and a string? If there were more than two of us playing, we had to figure out how to rig the cans to more than two locations. Once we figured that out, we had to ...
I don’t think I’ll ever forget the time I went to the city and saw Jasper, the one-man band. He had a drum, cymbals, ...
What is a virtual phone number?
In 2017, Microsoft launched its collaboration tool, Teams. According to Computer World, “Microsoft Teams is a collaborative ...
What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone ...
IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...
As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...
The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...
Before we get started, let’s make sure we’re all on the same page about what we mean when we say, “the cloud.” If you ...
In today’s information age, where you are only as efficient as your bandwidth, knowing the quality of your Internet ...
.jpg?width=500&height=500&name=Are%20you%20Getting%20a%20Good%20Deal%20(1).jpg)