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What to Know About Phone Switchboards

What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone system, to establish a call. Today’s switchboards, regardless of whether the phone system is an on-premise PBX, IP-PBX or Virtual PBX, most likely work ...

What is IVR (Interactive Voice Response)?

IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...

PanTerra Announces New Connect Features

San Jose, CA, September 13, 2022 — PanTerra Networks announced two new Connect team conferencing features providing business ...

PanTerra Announces MS Teams Integration

San Jose, CA, September 6, 2022 — PanTerra Networks announced two Microsoft Teams integrations, providing flexibility for ...

PanTerra Connect Wins TMC Award

San Jose, CA July 21, 2022, — PanTerra Networks announced today that TMC, a global, integrated media company, has awarded ...

Your Guide to Choosing an Enterprise Cloud Service Provider

As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...

Cloud-Based UCaaS: An Example of Technology Evolving

The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...

Why Enhanced Enterprise Cloud Security is Important

Before we get started, let’s make sure we’re all on the same page about what we mean when we say, “the cloud.” If you ...

Improve Your Internet Phone Services – Test Your System!

In today’s information age, where you are only as efficient as your bandwidth, knowing the quality of your Internet ...

5 Ways an Internet Phone Service Can Benefit Your Business

Voice over Internet Protocol is being adapted by many business owners. This internet phone service is an excellent way of ...