Contact centers are often the primary point of contact between companies and their customers. However, managing a contact center effectively requires more than just skilled agents and advanced communication technologies.
Up until recently, if you asked someone to describe a call center, it’s likely they’d describe blocks of cubicles, heads ...
San Jose, CA, June 20, 2023 — PanTerra is proud to announce that the company has been awarded the prestigious TrustRadius ...
Executive Summary Effective business leaders understand that a company’s success is gauged by its ability to remain ...
PANTERRA UNIFIED CLOUD SERVICES: BUILT FOR LARGE ENTERPRISES
Executive Summary The age of Unified Communications (UC) is upon us. As companies struggle to stay competitive in a highly ...
A few weeks ago, we sat down with Artie Chang, the CEO and founder of PanTerra Networks. Artie is a true tech entrepreneur. ...
There are loads of cloud solutions for file sharing, messaging, conferencing, project management, and overall client/vendor ...
Executive Summary Implementing an on‐premise communications system often starts with a consideration of a multi‐year leased ...
Executive Summary “The Cloud” has moved from bleeding edge to competitive advantage over the last 5 years as enterprises ...
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