Insights | customer engagement

Blog Category // customer engagement

Posted by Shawn Boehme, Apr 14, 2025

A few months ago, a small law firm I worked with was losing clients—not because of bad service, but because their front desk ...

Posted by Shawn Boehme, Mar 13, 2025

At PanTerra Networks, we’ve witnessed how Customer Engagement AI is changing the game for businesses and their customers. ...

Posted by Shawn Boehme, Feb 13, 2025

What is UCaaS vs CCaaS? While both enhance communication, CCaaS specifically focuses on optimizing customer engagement ...

Posted by Shawn Boehme, Jul 01, 2024

Shawn Boehme, Director of Sales at PanTerra Networks, was recently featured by the American Marketing Association Phoenix in ...