Why Cloud Security is Important, Especially for a Virtual PBX Phone System

Shawn Boehme
Post by Shawn Boehme
April 13, 2022

Is your communications service provider utilizing the most advanced technologies available to protect your communications and content? Features such as in-transit and at-rest encryption of your content and communications, HIPAA compliance and multi-factor authentication are just a few of the enhanced security features that you may want to consider as you come to a decision on which virtual PBX provider your business uses. So why is cloud security so important? When security is key in the current environment, your business’s peace of mind is crucial.



Reducing Security Risks of Cloud Computing

Your service provider must be vigilant against malevolent forces by enforcing strong password security for all users and all clients to ensure the highest level of privacy and security. Monitoring and recording login activity for both users and administration portals should be the norm from all truly secure virtual PBX service providers. Additional security features may also include international calling limits, maximum device per user limits, and white and black listed IP ranges from the administration portal. Bottom line, continuous monitoring and reviewing any suspicious activity to detect possible security breaches is what your business deserves.


Multi-factor authentication ensures that only authorized users gain access to your communication devices – IP phone, desktop computer, laptop, and mobile devices. Any unauthorized access or access from an unrecognized device triggers a blocking event until the user confirms or denies access with an authorization code sent to them at their secure uniquely identifiable email address. When your devices are secure, your business is secure.


Cloud Security for Your Remote Workforce

Supporting remote and mobile workers in the enterprise can be difficult for some companies because they are worried about security, and rightfully so. Mobile devices get lost or stolen and many users stay logged into their apps. Built-in mobile security enhancements should include full multi-factor authentication on all mobile devices with the ability to remotely block access to any lost or stolen device with immediate reassignment of user content by a company’s account administrator.


Evaluating Cloud Service Provide Security

Let’s face it, the communications service provider you choose must create an environment where you can concentrate on your core competencies and not on securing your intellectual property.


PanTerra delivers complete end-to-end enhanced security and privacy features that keep business communications and content maximally secure. With advanced features such as multi-factor authentication (MFA) on all endpoints (including IP phones), secure MPLS broadband connectivity, full encryption in-transit and at-rest for all user and communications content, full HIPAA compliance with BAA agreements, mobile device remote management and multi-level administration, PanTerra’s unified virtual PBX services provide a robust and secure cloud environment for your enterprise. For a demonstration about PanTerra's security and privacy features, contact us today. Or find out more about PanTerra's security features here

Shawn Boehme
Post by Shawn Boehme
April 13, 2022
Shawn Boehme is a seasoned professional with a wealth of experience in the Unified Communications space. As the Director of Sales for PanTerra Networks since March 2015, Shawn has played a pivotal role in empowering businesses across the U.S. and Canada to maximize their productivity and streamline costs through advanced cloud communication solutions. His unwavering commitment to delivering top-notch service and driving business growth through effective communication strategies has earned him the reputation of an expert in the field.

With a deep understanding of the challenges enterprises face in harnessing the full potential of their phone systems, Shawn is dedicated to uncovering each client's unique needs, pain points, and successful aspects of their existing communication infrastructure. This extensive industry experience, coupled with his specializations in phone and messaging platforms, PBX and call centers, contact centers, and unified communication, allows him to design tailor-made solutions that address specific challenges and expedite businesses towards success.

Shawn's unwavering dedication to providing unmatched value and a superior customer experience demonstrates his commitment to surpassing client expectations. He leverages his extensive knowledge and technical expertise to not only meet but exceed the unique demands of each client. When seeking advice or solutions in the Unified Communications space, businesses can trust Shawn's judgment and rely on his proven track record of driving growth and delivering exceptional outcomes.