The Fundamentals of SIP Trunking

Posted by Shawn Boehme, Dec 22, 2022

What is SIP Trunking?

Posted by Shawn Boehme, Dec 01, 2022

Executive Summary In today's world of fiercely competitive business practices, CEOs, CFOs and boards of directors must ...

Posted by Shawn Boehme, Nov 16, 2022

First, let’s talk about conference calling. Remember when we were kids and playing telephone with a tin can and a string? If ...

Posted by Shawn Boehme, Nov 16, 2022

I don’t think I’ll ever forget the time I went to the city and saw Jasper, the one-man band. He had a drum, cymbals, ...

Posted by Shawn Boehme, Nov 16, 2022

What is a virtual phone number?

Posted by Shawn Boehme, Nov 16, 2022

In 2017, Microsoft launched its collaboration tool, Teams. According to Computer World, “Microsoft Teams is a collaborative ...

Posted by Shawn Boehme, Oct 06, 2022

What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone ...

Posted by Shawn Boehme, Oct 05, 2022

IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...

Posted by Shawn Boehme, Jun 16, 2022

As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...

Posted by Shawn Boehme, Jun 16, 2022

The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...