Executive Summary In today's world of fiercely competitive business practices, CEOs, CFOs and boards of directors must continuously fine‐tune their enterprise's practices in order to optimize the all‐important bottom line. As the world flattens, the true importance of open ...
First, let’s talk about conference calling. Remember when we were kids and playing telephone with a tin can and a string? If ...
I don’t think I’ll ever forget the time I went to the city and saw Jasper, the one-man band. He had a drum, cymbals, ...
What is a virtual phone number?
In 2017, Microsoft launched its collaboration tool, Teams. According to Computer World, “Microsoft Teams is a collaborative ...
What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone ...
IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...
As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...
The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...
Before we get started, let’s make sure we’re all on the same page about what we mean when we say, “the cloud.” If you ...
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