Jacki Hoyt

March 24, 2023
Sr Marketing Communications Manager with nearly 10 years of telecom experience
Articles By Jacki Hoyt

A Cloud Call Center Solution Offers Your Business More Options

As you assemble your team to provide the best customer experience possible, the first thing you should be thinking about is ...

Business Communications: UCaaS vs Video-Only

In today's world of fiercely competitive business practices, CEOs, CFOs and boards of directors must continuously fine-tune ...

4 Tools for Highly Effective Multi & Remote Office Communication

As always, to remain competitive and productive, businesses learn to adapt and evolve with the constantly changing times. ...

4 Tips to Boost Multi and Remote Location Communications

There are a multitude of ways that office-based teams interact with one another. There are the traditional conference-room ...

Security for a Virtual PBX Solution is Key!

Is your communications service provider utilizing the most advanced technologies available to protect your communications ...

Phone and Cloud Integration Bring Flexibility

How awesome is it that we live in an age where all of our communications devices work together in a seamless, ...

The 5 W's of Choosing a Call Center Solution

What is a Call Center? A call center is a centralized department to which phone calls from current and potential customers ...

Today’s Environment Demands the Versatility of a Virtual Office

It’s All About the Bottom-Line In today's world of fiercely competitive business practices, CEOs, CFOs and boards of ...

7 Keys to Choosing a Cloud Solution for Your Small Business VoIP

Small businesses consisting of less than 50 employees are challenged to compete in today’s ultra-competitive economic ...

Business Continuity Planning

Nature can have a devastating impact on your business if you're not prepared. The key to being ready is making sure your ...