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Why Tampa Truck Driving School Switched to PanTerra Networks and Never Looked Back

Shawn Boehme
Post by Shawn Boehme
September 6, 2023
Why Tampa Truck Driving School Switched to PanTerra Networks and Never Looked Back

The transportation industry is fast-paced and constantly evolving. To keep up with the demands of the industry, transportation companies need efficient and effective communication systems in place. That's why Tampa Truck Driving School turned to PanTerra’s Unified Communications platform that can help transportation companies streamline their communication processes. By consolidating all channels into one integrated platform, the school has been able to manage voice, text, chat, and file exchange more efficiently and effectively. This has led to improved communication with their employees and customers, ultimately leading to increased productivity and better business relationships..

Improved collaboration

One of the most significant benefits Tampa Truck Driving School has seen since making the switch to PanTerra Networks is improved collaboration. With the platform's screen-sharing and video conferencing features, remote employees, other businesses, and customers can collaborate more effectively with the school.

Better customer service

The school has also experienced better customer service since adopting PanTerra's unified communication platform. With the ability to respond to customer inquiries and issues more quickly and efficiently, Tampa Truck Driving School has seen improved customer satisfaction and loyalty.

Streamlined communication

By consolidating all communication channels into one platform, businesses can improve their communication processes and reduce inefficiencies. With PanTerra, transportation companies can easily manage voice, text, chat, and file exchange through one integrated platform, leading to more efficient and effective communication with their employees and customers.

Cost savings

Moreover, the school has been able to reduce costs by eliminating the need for expensive hardware and software installations. By paying a predictable monthly subscription fee, Tampa Truck Driving School has achieved significant cost savings over time.

Security and Compliance

Additionally, the advanced security features included in the platform, such as data encryption and multi-factor authentication, have helped keep business communications secure and compliant with industry standards and regulations.

24/7 support for its customers

Tampa Truck Driving School has been impressed with PanTerra's platform and the support provided by its team. The school has access to 24/7 support, allowing them to quickly resolve any technical issues or receive guidance on maximizing the benefits of the UCaaS platform. The comprehensive knowledge base provided by PanTerra has also been a valuable resource, allowing the school to find solutions to common issues and questions quickly.

In conclusion

Transportation companies like Tampa Truck Driving School can streamline their communication processes, collaborate more effectively, reduce costs, and enhance security and compliance. With the help of PanTerra's platform and support team, businesses can take their communication and collaboration to the next level.

See it in the customer’s words and learn more about this case study

If you're a transportation company looking to improve your communication processes, PanTerra Networks is definitely worth considering. Contact us today.

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Shawn Boehme
Post by Shawn Boehme
September 6, 2023
Shawn Boehme is a seasoned professional with a wealth of experience in the Unified Communications space. As the Director of Sales for PanTerra Networks since March 2015, Shawn has played a pivotal role in empowering businesses across the U.S. and Canada to maximize their productivity and streamline costs through advanced cloud communication solutions. His unwavering commitment to delivering top-notch service and driving business growth through effective communication strategies has earned him the reputation of an expert in the field.

With a deep understanding of the challenges enterprises face in harnessing the full potential of their phone systems, Shawn is dedicated to uncovering each client's unique needs, pain points, and successful aspects of their existing communication infrastructure. This extensive industry experience, coupled with his specializations in phone and messaging platforms, PBX and call centers, contact centers, and unified communication, allows him to design tailor-made solutions that address specific challenges and expedite businesses towards success.

Shawn's unwavering dedication to providing unmatched value and a superior customer experience demonstrates his commitment to surpassing client expectations. He leverages his extensive knowledge and technical expertise to not only meet but exceed the unique demands of each client. When seeking advice or solutions in the Unified Communications space, businesses can trust Shawn's judgment and rely on his proven track record of driving growth and delivering exceptional outcomes.

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