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Blog Category // Blog (8)
How a Virtual Phone Number Can Benefit You
Posted by
Shawn Boehme
,
Nov 16, 2022
What is a virtual phone number?
PanTerra’s Collaboration with Microsoft Teams
Posted by
Shawn Boehme
,
Nov 16, 2022
In 2017, Microsoft launched its collaboration tool, Teams. According to Computer World, “Microsoft Teams is a collaborative ...
What to Know About Phone Switchboards
Posted by
Shawn Boehme
,
Oct 06, 2022
What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone ...
What is IVR (Interactive Voice Response)?
Posted by
Shawn Boehme
,
Oct 05, 2022
IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...
Your Guide to Choosing an Enterprise Cloud Service Provider
Posted by
Shawn Boehme
,
Jun 16, 2022
As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...
Cloud-Based UCaaS: An Example of Technology Evolving
Posted by
Shawn Boehme
,
Jun 16, 2022
The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...
Why Enhanced Enterprise Cloud Security is Important
Posted by
Shawn Boehme
,
Jun 16, 2022
Before we get started, let’s make sure we’re all on the same page about what we mean when we say, “the cloud.” If you ...
Improve Your Internet Phone Services – Test Your System!
Posted by
Shawn Boehme
,
Jun 16, 2022
In today’s information age, where you are only as efficient as your bandwidth, knowing the quality of your Internet ...
5 Ways an Internet Phone Service Can Benefit Your Business
Posted by
Shawn Boehme
,
Jun 16, 2022
Voice over Internet Protocol is being adapted by many business owners. This internet phone service is an excellent way of ...
Cloud Call Center Software Solutions for Your Business
Posted by
Shawn Boehme
,
Jun 16, 2022
As you assemble your team of call center agents to provide the best customer experience possible, the first thing you should ...
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