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Blog Category // Blog (8)

How a Virtual Phone Number Can Benefit You

What is a virtual phone number?

PanTerra’s Collaboration with Microsoft Teams

In 2017, Microsoft launched its collaboration tool, Teams. According to Computer World, “Microsoft Teams is a collaborative ...

What to Know About Phone Switchboards

What is a Phone Switchboard? A switchboard is a centralized system used to connect the various components of a telephone ...

What is IVR (Interactive Voice Response)?

IVR is a voice/call-processing option for improving call center functionality and integration. It enables callers to have ...

Your Guide to Choosing an Enterprise Cloud Service Provider

As your organization moves its data and application functions entirely into the cloud, it is critical to choose the right ...

Cloud-Based UCaaS: An Example of Technology Evolving

The evolution of markets and technology are self-evident all around us, and unified communications as a service (UCaas) is ...

Why Enhanced Enterprise Cloud Security is Important

Before we get started, let’s make sure we’re all on the same page about what we mean when we say, “the cloud.” If you ...

Improve Your Internet Phone Services – Test Your System!

In today’s information age, where you are only as efficient as your bandwidth, knowing the quality of your Internet ...

5 Ways an Internet Phone Service Can Benefit Your Business

Voice over Internet Protocol is being adapted by many business owners. This internet phone service is an excellent way of ...

Cloud Call Center Software Solutions for Your Business

As you assemble your team of call center agents to provide the best customer experience possible, the first thing you should ...