Hosted PBX: Separating Fact from Fiction

Many people who run a small business hesitate to switch to a VoIP hosted PBX system. This is because they have many unanswered questions.

People don’t know that switching to a PBX system would not only save them money, but they would also get extra features than a regular analog system.

The only thing keeping them away from making this switch is the confusion between facts and fiction. This article would help you to get your facts straight about the VoIP hosted PBX system.

Let’s separate facts from fiction;

Setup time

It is believed that it would take you a lot of time to setup a VoIP hosted PBX system but the truth is that it would take you only a maximum of two days as the system software is hosted in the cloud.

Status of current phone number fact

Many people do not switch to VoIP hosted PBX system as they think that if they make this switch, they would lose their current phone number. The truth is that you can keep your current number even if you switch to VoIP hosted PBX, as the VoIP providers can easily port your local number as well as your toll free number.

Down time when switching to VoIP hosted PBX system

Many people do not switch to VoIP as they believe that their phones won’t work for some time when they make the switch. The truth is that the transition to VoIP based PBX system is quite smooth as there is no down time. This means that you can use your phone uninterrupted without any down time while switching to VoIP hosted PBX system.

Receiving phone calls when the internet connection is down

Many people avoid shifting to VoIP hosted PBX system as they think that they would not be able to receive calls when their internet connection is down. The truth is that in case your internet server is down, the calls can be easily routed to a different number. In this way you would not have to miss any calls.

Contract when switching to VoIP

Some people avoid switching to VoIP from a regular analog system as they think that it would get really difficult to cancel the subscription in case of any problem. They believe that they would have to sign a long term contract when they switch to VoIP based PBX system. The truth is quite the opposite as most of the VoIP providers would not ask you to sign any contract and you would have the option of canceling it at any point too.

The above mentioned points definitely would have cleared the misconceptions about switching to a VoIP hosted PBX system. VoIP based PBX system is ideal for small business owners as it is much more economical than the regular analog system.  The small business owners could also take advantage of the facilities like receiving voice mail recorded in a text message or an email.