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Working from Home - Tips and Solutions


 

Due to the current environment where all around the globe people are working from home and children are attending school from home, it has become apparent that everyone needs a plan to stay productive, stay healthy and remain safe. To that end, we’ve compiled tips from various sources that you may find useful as you work from home.

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PC Magazine gives us 20 Tips for Working from Home that include scheduling regular hours, avoiding distractions and staying in contact with colleagues. Working from home shouldn’t be an encumbrance, it may be the best way to remain safe and secure in these uncertain times due to the corona virus.

Inc’s Online Magazine provides 23 Essential Tips for Working Remotely that goes more in depth regarding working with a team of colleagues to keep work safe, to overcommunicate with team members and stay connected through frequent phone calls. If the necessity to work from home remains for a prolonged period of time, these tips are certainly good to know and follow.

As a company that relies on personnel who work from home, PanTerra Networks Streams gives companies the ability to offer their personnel the same tools its own staff utilizes on a daily basis. So, here are a few features that you may find helpful as you consider a more permanent working from home strategy makes your employees more productive and reduces the potential cost of brick and mortar infrastructure.

  1. Communications Entirely from the Cloud. Whether you require a desk phone, a softphone or a mobile device, all of your needs are met with Streams. With Streams, you have immediate access to everyone on your team through the collaboration stream always available via your desktop or mobile device.
  2. Share Files with Ease. When your team needs to have the most up-to-date documents, you need to be able to share them both internally and externally. Permissions for file usage give the user peace of mind to know that only those who are granted permission are given permission. And, with HIPAA compliance, your files and communications are completely safe and secure.
  3. Video Conferencing. Staying in touch with colleagues and clients is paramount to building successful and long-lasting relationships. With PanTerra’s ConnectMe Video Conferencing, you can be sure that you have complete control over who is attending, who is speaking, what is being presented and whether a meeting is scheduled or done on an ad hoc basis.
  4. Integrations. Through PanTerra’s Streams integrations, access to various 3rd party programs/apps include MS Teams, Salesforce, Zendesk, Freshdesk, Outlook, and many more. Additionally, through the PanTerra Streams AppDesigner, users are able to create custom APIs specific to their needs.
  5. Business Analytics. When your call center requires supervisory control over agents, Streams provides analytics on number of calls, who answered calls, how long the calls lasted, and so much more. Also, with supervisory control, an agent’s call can be monitored, recorded, and if necessary, barged into. 

While working from home isn’t feasible for all businesses, it can be a potential alternative for those businesses that don’t require physical presence to get the job done. Don’t let the opportunity to revert to a home-based business pass you by. The current environment may just be exactly what the doctor ordered.

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