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PanTerra Enhances Streams Offering with Enterprise Integration with Leading Cloud CRM Zoho
PanTerra adds Zoho Streams Integration Portfolio.
SANTA CLARA, CA — June 26, 2019— PanTerra (www.panterranetworks.com), a leading provider of unified cloud services for mid-market enterprises, today announced expanded integration with popular cloud CRM vendor Zoho. Zoho integration includes automated call logging, click to call, record tracking, notes, and softphone from Zoho CRM or Streams interface with the same functionality. The integration is immediately available on Zoho CRM and Zoho Marketplace. This additional cloud CRM integration reaffirms PanTerra's commitment to a holistic approach to enterprise communications in mixed environments. The functionality will enhance subscribers of Call Center seats to detailed customer tracking.
Key Benefits of the Zoho CRM and PanTerra Streams Integration
Call your leads and contacts with just a single click from their details page inside Zoho CRM.
Get instant helpful pop-ups with customer details for both incoming and outgoing calls.
Every call you make or receive is automatically logged inside CRM, along with call duration, call notes, follow-up activities, and call recordings.
All your automatically-captured call data is put to use in generating detailed, accurate call reports.
After a call is ended, Zoho CRM will automatically ask if you want to schedule a follow-up.