PanTerra Continues Push into the Healthcare Space through Customer and Partner Successes

Customers benefited from HIPAA compliance, multi-location unification and cost reduction.

SANTA CLARA, CA — Jan 15, 2019 — PanTerra (, the leading provider of unified cloud services for mid-market enterprises, today announced two new clients successes in the healthcare space where HIPAA compliance is paramount. The opportunities were spearheaded by valued PanTerra partner Softek, a Jenne affiliate. The first customer, Dickson Medical Associates, unified their eight locations using Streams, into a single comprehensive cloud-based communications platform incorporating a single dialing plan and unique location auto attendants for their 250+ employees. The second customer, Vanguard Health Services, had thirteen locations and 270 employees on disparate phone systems which lacked adequate tools to share information seamlessly. With PanTerra Streams, Vanguard was able to create a uniform dialing plan with consistent team messaging rooms, cloud-based file sharing and uniform web conferencing to unite the company knowledge-base and promote better team interactions. Faster and more accurate responses to customers, partners and other employees were gained as a result of the PanTerra deployment, and with PanTerra’s multiple billing center capabilities, even cost tracking and management was improved.

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