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PanTerra Enhances Streams Offering with Enterprise Integration with Leading Cloud CRM Zoho

Artie Chang
Post by Artie Chang
June 27, 2019
zoho-image

PanTerra adds Zoho Streams Integration Portfolio.


SANTA CLARA, CA — June 26, 2019 — PanTerra (www.panterranetworks.com), a leading provider of unified cloud services for mid-market enterprises, today announced expanded integration with popular cloud CRM vendor Zoho. Zoho integration includes automated call logging, click to call, record tracking, notes, and softphone from Zoho CRM or Streams interface with the same functionality. The integration is immediately available on Zoho CRM and Zoho Marketplace. This additional cloud CRM integration reaffirms PanTerra's commitment to a holistic approach to enterprise communications in mixed environments. The functionality will enhance subscribers of Call Center seats to detailed customer tracking.

Key Benefits of the Zoho CRM and PanTerra Streams Integration

  • Call your leads and contacts with just a single click from their details page inside Zoho CRM.
  • Get instant helpful pop-ups with customer details for both incoming and outgoing calls.
  • Every call you make or receive is automatically logged inside CRM, along with call duration, call notes, follow-up activities, and call recordings.
  • All your automatically-captured call data is put to use in generating detailed, accurate call reports.
  • After a call is ended, Zoho CRM will automatically ask if you want to schedule a follow-up.
Read the entire Press Release Here
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Artie Chang
Post by Artie Chang
June 27, 2019
Arthur Chang is a distinguished leader with an extensive background spanning over two decades in the hi-tech industry. As the CEO of PanTerra, his visionary leadership and strategic insights have been pivotal to the company's trajectory.

Drawing on his experience as a serial entrepreneur in Silicon Valley, Arthur Chang has been an integral part of the success stories of numerous companies. His journey includes senior executive roles that have propelled growth and innovation. Before joining PanTerra Networks, Mr. Chang held the position of CEO at Cradle Technologies, where he led a multi-core multimedia DSP company to new heights. Prior to that, he held the CEO position at SoloPoint Communications, a prominent provider of telecommunications equipment to major industry players. During his tenure, Mr. Chang orchestrated the company's expansion, culminating in a successful IPO.

With a foundation that includes executive management roles in diverse technology sectors such as telecommunications, storage, server, and remote access markets, Mr. Chang brings a holistic understanding of the industry. His career began at Bell Laboratories in Naperville, IL, where he laid the groundwork for his remarkable journey. Throughout his professional journey, he has collaborated closely with Silicon Valley venture capitalists, contributing as a consultant and analyst.

Arthur Chang's expertise extends beyond leadership; he excels in areas such as talent acquisition, corporate strategy, and capital raising. With a B.S. degree in Electrical Engineering from Northwestern University, an M.S. degree in Computer Science and Electrical Engineering from the University of California, Berkeley, and an Executive MBA from the Stanford Graduate School of Business, Mr. Chang possesses a formidable educational foundation.

Mr. Chang's influence on corporate vision and product strategy is unparalleled, with a proven ability to guide businesses toward financial success. His prowess at fostering growth is complemented by his exceptional talent for recruiting top-tier executives and motivating them to excel. A seasoned entrepreneur well-versed in the startup ecosystem, Mr. Chang's acumen is complemented by his experience in working closely with boards and investors.

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