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Blog Category // Streams.AI
Beyond Metrics: A Smarter Way to Drive Workforce Engagement
Posted by
Shawn Boehme
,
Dec 02, 2025
A small business owner once told me, “It’s not the work, it’s the silence between people.”
Meet the Epic Integration Your Patients Have Been Waiting For
Posted by
Shawn Boehme
,
Oct 29, 2025
In healthcare IT conversations across the industry, one requirement keeps resurfacing: Epic integration. A 400-person ...
Customer Engagement Software: The Unified Stack Advantage
Posted by
Shawn Boehme
,
Oct 23, 2025
Last year, we met Mark Grossman, a small business owner who logged into six separate platforms every morning. Coffee in ...
Customer Engagement Benchmarks: How Leaders Achieve 78% CSAT
Posted by
Shawn Boehme
,
Aug 29, 2025
I have been in plenty of rooms where everyone agrees that customer engagement is currently the top priority. The slides look ...
4 Omnichannel Contact Center Tactics for Customer Engagement
Posted by
Shawn Boehme
,
Aug 19, 2025
Poor customer experiences cost businesses billions annually, and fragmented communication channels remain one of the main ...
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