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Blog Category // Kansas

AI Receptionists Are Transforming KC Business Efficiency

Last month at Oddly Correct in the Crossroads, I watched my friend Tom take three calls while trying to order coffee. His ...

Smarter AI, Better Service: What Works in Kansas City Call Centers

Too often, companies implement AI to reduce costs, not improve experiences. But when AI is designed to support agents rather ...

How Kansas City Businesses Blend AI Intelligence with Midwest Warmth

AI has become standard in customer service. But while vendors race to automate everything, Kansas City companies are asking ...