And Finally, If Reliability and Availability are Important to An Enterprise, Office 365 E5 Comes up Short
![Artie Chang](https://blog.panterranetworks.com/hubfs/MD-Files/Landings/Arthur%20Chang.png)
November 21, 2016
Office 365 E5 is hosted in the Microsoft Azure cloud which has been running approximately 99.95% available for the past year, although it has had some significant extended outages including an 8 hour outage in September of 2015 and several more multi-hour outages throughout 2014 and 2015. Azure remains the target of many major hack and DOS attacks.
PanTerra has historically delivered over 99.999+% availability and reliability over the past couple of years and has never had an outage over 1 hour in the past five years. PanTerra's cloud services has set the gold standard for real-time cloud service reliability/availability.
Additionally, Office 365 E5 is a Microsoft-centric service that promotes the Microsoft eco-system to the exclusion of others. Support for non-Microsoft environments such as Android clients, Mac users and other cloud service provider services are either non-existent or sorely lacking features.
According to industry analysts (William Blair report, "Microsoft, according to our industry contacts, is alienating the enterprise/carrier channel by selling Office 365 Skype for Business services directly to enterprise customers."). This is going to alienate the indirect channel (VARs, Masters, Distributors and Agents) which in most cases is the trusted technology provider for enterprises.
PanTerra provides a pure-play cloud service that integrates and interoperates with most environments, not just Microsoft, allowing customers to have a true choice in creating their IT cloud infrastructure. In addition, PanTerra strongly supports both direct and indirect channels of distribution, leveraging the power and expertise of channel partners and further giving customers choice and flexibility. In short, PanTerra gives the enterprise all of the flexibility it requires from security features to billing preferences, from administrative control to interoperability, from bandwidth to APIs – take my word for it, PanTerra’s got you covered!
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