And Finally, If Reliability and Availability are Important to An Enterprise, Office 365 E5 Comes up Short

Artie Chang
Post by Artie Chang
November 21, 2016

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Office 365 E5 is hosted in the Microsoft Azure cloud which has been running approximately 99.95% available for the past year, although it has had some significant extended outages including an 8 hour outage in September of 2015 and several more multi-hour outages throughout 2014 and 2015. Azure remains the target of many major hack and DOS attacks.

PanTerra has historically delivered over 99.999+% availability and reliability over the past couple of years and has never had an outage over 1 hour in the past five years. PanTerra's cloud services has set the gold standard for real-time cloud service reliability/availability.

Additionally, Office 365 E5 is a Microsoft-centric service that promotes the Microsoft eco-system to the exclusion of others. Support for non-Microsoft environments such as Android clients, Mac users and other cloud service provider services are either non-existent or sorely lacking features.

According to industry analysts (William Blair report, "Microsoft, according to our industry contacts, is alienating the enterprise/carrier channel by selling Office 365 Skype for Business services directly to enterprise customers."). This is going to alienate the indirect channel (VARs, Masters, Distributors and Agents) which in most cases is the trusted technology provider for enterprises.

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PanTerra provides a pure-play cloud service that integrates and interoperates with most environments, not just Microsoft, allowing customers to have a true choice in creating their IT cloud infrastructure. In addition, PanTerra strongly supports both direct and indirect channels of distribution, leveraging the power and expertise of channel partners and further giving customers choice and flexibility. In short, PanTerra gives the enterprise all of the flexibility it requires from security features to billing preferences, from administrative control to interoperability, from bandwidth to APIs – take my word for it, PanTerra’s got you covered!

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Artie Chang
Post by Artie Chang
November 21, 2016
Arthur Chang is a distinguished leader with an extensive background spanning over two decades in the hi-tech industry. As the CEO of PanTerra, his visionary leadership and strategic insights have been pivotal to the company's trajectory.

Drawing on his experience as a serial entrepreneur in Silicon Valley, Arthur Chang has been an integral part of the success stories of numerous companies. His journey includes senior executive roles that have propelled growth and innovation. Before joining PanTerra Networks, Mr. Chang held the position of CEO at Cradle Technologies, where he led a multi-core multimedia DSP company to new heights. Prior to that, he held the CEO position at SoloPoint Communications, a prominent provider of telecommunications equipment to major industry players. During his tenure, Mr. Chang orchestrated the company's expansion, culminating in a successful IPO.

With a foundation that includes executive management roles in diverse technology sectors such as telecommunications, storage, server, and remote access markets, Mr. Chang brings a holistic understanding of the industry. His career began at Bell Laboratories in Naperville, IL, where he laid the groundwork for his remarkable journey. Throughout his professional journey, he has collaborated closely with Silicon Valley venture capitalists, contributing as a consultant and analyst.

Arthur Chang's expertise extends beyond leadership; he excels in areas such as talent acquisition, corporate strategy, and capital raising. With a B.S. degree in Electrical Engineering from Northwestern University, an M.S. degree in Computer Science and Electrical Engineering from the University of California, Berkeley, and an Executive MBA from the Stanford Graduate School of Business, Mr. Chang possesses a formidable educational foundation.

Mr. Chang's influence on corporate vision and product strategy is unparalleled, with a proven ability to guide businesses toward financial success. His prowess at fostering growth is complemented by his exceptional talent for recruiting top-tier executives and motivating them to excel. A seasoned entrepreneur well-versed in the startup ecosystem, Mr. Chang's acumen is complemented by his experience in working closely with boards and investors.

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