PanTerra Networks Introduces Group Text Messaging Feature

Shawn Boehme
Post by Shawn Boehme
December 6, 2023
PanTerra Networks Introduces Group Text Messaging Feature

San Jose, CA, December 5th, 2023 - PanTerra Networks proudly unveils its latest addition to the suite of Unified Communications offerings: Group Text Messaging. The launch of this innovative feature marks a pivotal advancement in streamlining business communication, offering seamless, efficient, and organized text interaction among teams.

The unveiling comes in the wake of extensive research and development by PanTerra’s dedicated Engineering team. The new Group Text Messaging feature simplifies collaborative SMS exchanges by providing a robust platform where one or multiple individuals can share a primary published telephone line for business texting purposes.

“Our Group Text Messaging feature allows businesses to harness their main published telephone line for texting, streamlining inbound and outbound communication”, stated Arthur Chang, President and CEO at PanTerra Networks.

Key Features of PanTerra’s Group SMS Include:

  • Seamless Interface: The feature seamlessly integrates with the existing PanTerra platform, ensuring user-friendly navigation and ease of access.

  • Effortless Group Creation: Admins can easily build and manage text messaging groups, enabling swift communication among specified teams or individuals.

  • Enhanced Reporting: Comprehensive reporting functionalities provide insights into message statistics, allowing for an in-depth analysis of team engagement and interactions.

  • File Attachment Support: While supporting multimedia messaging (MMS), the feature allows for image attachments within specified file size limits.

Furthermore, the Group Text Messaging feature is a value-added service included in PanTerra's Business Plus, Pro, and Call Center seats, eliminating any additional fees and ensuring accessibility across multiple user levels within the platform.

About PanTerra

PanTerra is a business-class Unified Cloud Service Provider, seamlessly delivering unified communications, distributed team collaboration, contact center, file sync & share and business analytics through Streams, its secure, all-in-one business cloud communications solution. By offering a fully customizable, unified UCaaS and CPaaS, HIPAA/HITECH secure, multi-service cloud solution, PanTerra can significantly reduce costs, simplify IT administration, increase security, and improve employee productivity, making Streams an ideal solution for today’s dynamically distributed workforce environments
 
PanTerra is headquartered in San Jose, CA. 
For more information, please visit www.panterranetworks.com or call us at +1 800.805.0558 or email us at info@panterranetworks.com.

 
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Shawn Boehme
Post by Shawn Boehme
December 6, 2023
Shawn Boehme is a seasoned professional with a wealth of experience in the Unified Communications space. As the Director of Sales for PanTerra Networks since March 2015, Shawn has played a pivotal role in empowering businesses across the U.S. and Canada to maximize their productivity and streamline costs through advanced cloud communication solutions. His unwavering commitment to delivering top-notch service and driving business growth through effective communication strategies has earned him the reputation of an expert in the field.

With a deep understanding of the challenges enterprises face in harnessing the full potential of their phone systems, Shawn is dedicated to uncovering each client's unique needs, pain points, and successful aspects of their existing communication infrastructure. This extensive industry experience, coupled with his specializations in phone and messaging platforms, PBX and call centers, contact centers, and unified communication, allows him to design tailor-made solutions that address specific challenges and expedite businesses towards success.

Shawn's unwavering dedication to providing unmatched value and a superior customer experience demonstrates his commitment to surpassing client expectations. He leverages his extensive knowledge and technical expertise to not only meet but exceed the unique demands of each client. When seeking advice or solutions in the Unified Communications space, businesses can trust Shawn's judgment and rely on his proven track record of driving growth and delivering exceptional outcomes.
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